Support includes the following

• Software
• Hardware
• Consulting when needed
• Weekly callouts to client premises or as required
• Pastel Accounting
• Networking
• Backup Strategies
• Firewall Management
• Mail Server Management
• Diginet Line s
• ADSL
• 24/7 Monitoring of network
• Pastel and Quickbooks Support
  
  Support is done via remote access, this gives us the ability to fix problems within minutes of the supportt call being placed.
  Our average response time for client is 7 minutes.
  When required we will come out to your premises to rectify a problem, There is no extra charge for this.
  We will assist you in Setting up an IT Policy document for all users.